Pending counsel review. This page has not yet been reviewed by a lawyer and is not legal advice. iBuddy Technologies' own policy is also pending counsel review. Items marked [PENDING OWNER] are still open.

Support

We are here to help.

Email support@ibuddytechnologies.com or call +1 (866) 690-8444. Privacy questions: privacy@ibuddytechnologies.com. Response time: 2 business days.

Getting started

Create an account and start the free trial.
Allow the microphone for Voice and the camera for Camera when your phone asks.

Common questions

The translation sounds wrong. What can I do?

Translations can be wrong. To report a mistranslation, email us with the approximate time and what was said. Heading and link text in Lao: [PENDING OWNER: Lao copy] English placeholder

How do I cancel?

Cancel from inside the app, through Stripe's customer portal. [PENDING OWNER: verify the cancel route in the shipped app] Refund requests: email us.

How do I delete my account?

In the app: Profile, then Delete my account. If you signed in with Apple, deletion may need an email to us for now. Email deletion requests are completed within 30 days; deleting in the app is immediate.

Which phones are supported?

iPhone and Android. Release dates: [PENDING OWNER: store launch dates]

Is my voice stored?

Lao'dly does not store recordings. The full answer is in the privacy policy.

Does it work offline?

Only the phrasebook. Voice, text and camera need a connection.

This page is published at laodly.ibuddytechnologies.com/support.